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If you enter the wrong passcode too many times, you’ll see a message that your device is disabled. If you can’t remember your passcode, you'll need to erase your device, which deletes all of your data and settings, including the passcode. Unless you made a backup before you forgot your passcode, there isn't a way to save the data on your device. Follow the steps below to remove your passcode.
Remove your passcode
If you backed up your device, you can restore your data and settings after restoring your device. If you never backed up your device before you forgot your passcode, you won't be able to save the data on your device.
Way 1: iPhone Exit Recovery Mode with Buttons. On iPhone X, press and hold the side button with either volume button. 3.Press the On/Off Button again till the Apple logo appears, and you should start up your iPhone successfully. If the process doesn't work the first time, try it 1-2 times again or go to way 2 directly. Sep 20, 2018 - Following in the iPhone X's footsteps, the iPhone XS and XS Max, as well. In iTunes, select 'Restore iPhone' under iPhone Recovery Mode.
- If you don't have iTunes, download and install iTunes on your Mac or PC. If you don't have a computer, borrow one from a friend, or go to an Apple Retail Store or Apple Authorized Service Provider.
- Make sure that your device isn't connected to your computer, then choose your device below and follow the steps:
- iPhone X or later, and iPhone 8 and iPhone 8 Plus: Press and hold the Side button and one of the volume buttons until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Side button. Keep holding the Side button until you see the recovery-mode screen.
- iPad with Face ID: Press and hold the Top button and either volume button until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Top button. Keep holding the Top button until you see the recovery-mode screen.
- iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold the Side (or Top) button until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Volume down button. Keep holding the Volume down button until you see the recovery-mode screen.
- iPhone 6s or earlier, iPod touch (6th generation or earlier), or iPad with Home button: Press and hold the Side (or Top) button until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Home button. Keep holding the Home button until you see the recovery-mode screen.
- In iTunes, when you see the option to Restore or Update, choose Restore. iTunes will download software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2-4.
- Wait for the process to finish. Then you can set up and use your device.
Get more help
If you can't update or restore your device using recovery mode, or you can't use recovery mode because of broken or stuck buttons, contact Apple Support. Then follow the steps to set up service for your iPhone, iPad, or iPod touch.
Whether you want to jailbreak, un-jailbreak, update from an expired beta, or need a solution when nothing else is working, Apple has a solution for you: Putting your iPhone, iPod touch, or iPad into DFU (Device Firmware Update) mode can be your last, best hope for success.
![Samsung Samsung](/uploads/1/2/5/8/125847109/337100118.jpg)
DFU mode can help you get your phone back into working order, putting your iPhone into a state where it can still communicate with iTunes on Windows or Mac and be restored, but it won't trip the bootloader or iOS, in case your software has become royally borked. This allows your iPhone, iPad, or iPod touch to be restored from any state. DFU mode requires a bit of timing and can take practice to get right: If at first you don't succeed, don't be afraid to try again.
![Iphone X Recovery Mode Iphone X Recovery Mode](/uploads/1/2/5/8/125847109/430118789.jpg)
How to put your iPhone XR, XS, or XS Max into DFU mode
- Plug in your iPhone XR, XS, or XS Max into your Mac or PC.
- Make sure that iTunes is running.
- Turn off your iPhone XR, XS, or XS Max if it isn't already.
- Quickly press and release the volume up button.
- Quickly press and release the volume down button.
- Press and hold the side button until the Power Off slider appears.
- Drag the slider to power your device off.
- Press and hold the side button (On/Off) of your iPhone for 3 seconds.
- While still holding down the side button, press and hold down the volume down button on the left side of your iPhone.
- Continue to hold both buttons down for 10 seconds.
- If you see the Apple logo, you've held them down for too long and need to try again.
- Release only the side button (On/Off) but continue holding down the volume down button for another 5 seconds.
- If you see the 'Plug into iTunes' screen, then you've held it too long and need to try again.
- The timing can be tricky, so don't be afraid to try again until you get it.
- If the screen has stayed black, then you're in DFU mode.
At this point, iTunes on your computer should have detected an iPhone and allow it to be restored.
When you're in DFU mode, you can actually downgrade firmware if needed, since it skips the iBoot bootloader. Standard Recovery Mode runs iBoot, which means you can only restore to factory settings with the latest iOS firmware.
How to put your iPad Pro 2018 into DFU mode
The 3rd-generation iPad Pro (2018) got rid of the Home Button and Touch ID in exchange for Face ID, just like with the newer iPhone models. So getting it into DFU mode is just like with an iPhone X series.
- Plug in your iPad Pro 2018 into your Mac or PC.
- Open iTunes.
- Make sure the iPad Pro is turned off.
- Quickly press and release the volume up button.
- Quickly press and release the volume down button.
- Press and hold the Power button at the top until the Power off slider appears.
- Drag the slider to power the iPad Pro off.
- Press and hold the Power button for 3 seconds.
- While you're still holding the power button, press and hold down the volume down button.
- Continue to hold both buttons down for 10 seconds.
- If the Apple logo appears, you've held it for too long. Try again.
- Release the side button but continue holding the volume button down for 5 seconds.
- Remember, if the 'Plug into iTunes' screen comes on, you've held the buttons down for too long and need to try again.
- If the screen remains black, your iPad Pro is successfully in DFU mode.
How to put your iPhone 8 and iPhone X into DFU mode
With the reassignment of more-common button combinations to Apple's SOS mode, DFU mode is a bit different on the iPhone 8 and iPhone X than previous generations. Here's how to do it!
- Plug your iPhone X or iPhone 8 into your Mac or PC.
- Make sure iTunes is running.
- Turn Off your iPhone X or iPhone 8 (if it isn't already).
- Press and hold down the On/Off button on the right side of your iPhone for 3 seconds.
- Press and hold down the volume down button on the left side of your iPhone while still holding down the On/Off button.
- Keep holding both buttons down for 10 seconds. (If you see the Apple logo, you've held them too long and will need to start again.)
- Let go of the On/Off Button but keep holding the volume down button for about 5 seconds. (If you see the 'Plug into iTunes' screen, then you've held it too long and will need to start again.)
- If the screen stays black, that's it! Your iPhone should now be in DFU mode.
How to put your iPhone 7 into DFU mode
If all else has failed, you may need to restore your iPhone 7; if it won't restore normally, you'll need to put it into DFU mode.
How to put your iPhone 6s or earlier, iPad (with Home Button), or iPod touch into DFU mode
These instructions work for all iPhone models before iPhone 7 (iPhone 6s and earlier, including iPhone SE), along with all models of iPad (with Home Button) and iPod touch.
- Plug in your iPad or iPod touch to your Mac or Windows PC.
- Make sure iTunes is running.
- Turn Off your iPad or iPod touch if it isn't already.
- Press and hold down the On/Off button on the top of the device for 3 seconds.
- Swipe the slide to power off slider to the right.
- After the device has been turned off, press and hold down the On/Off button on the top of your device for 3 seconds.
- Press and hold down the Home button on the front of your device while still holding down the On/Off button.
- Keep holding both buttons down for 10 seconds. (If you see the Apple logo, you've held them too long and will need to start again.)
- Let go of the On/Off Button but keep holding the Home button for about 5 seconds. (If you see the 'Plug into iTunes' screen, then you've held it too long and will need to start again.)
- If the screen stays black, that's it! Your iPad or iPod touch should now be in DFU mode.
At this point, iTunes should show you an alert saying it has detected your iPad or iPod touch and will allow it to be restored.
Reminder: If you see any logos on your device, you might be in Recovery Mode, but you're not in DFU mode. If Recovery Mode works, great. If not, try for DFU Mode again.
Questions?
Let us know in the comments.
Updated June 2019: Updated for iOS 12, iPhone XR, XS, XS Max, and iPad Pro 2018.
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